Frequently Asked Questions

Everything you need to know about your Dame Products order.

What is your standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned once the seal is broken.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the most comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.

Are your materials sustainably sourced?

At Dame Products, we prioritize high-quality, durable fabrics. We are committed to ethical manufacturing processes and are currently transitioning 40% of our collection to recycled textiles.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. You can request a change or cancellation within 60 minutes of purchase by contacting our support team.